Login
Sign Up
Questions
Unanswered
Leaderboards
Welcome to Ask HUG! Here you can ask questions and receive answers from other members of the Hubgets community.
Ask a Question
Related questions
How do I send a Hubgets Page invite to a customer?
Feature request: Matrix integration
How do you recover a deleted chat message?
can you reply to someone in the Team board in a chat message?
Do other people see when you leave a group conversation?
Questions
General
(75)
Direct messages
(16)
Topics
(30)
Voice and video calling
(16)
Mood
(1)
Files
(2)
Activity
(9)
Most popular tags
chat
team
topics
general
topic
voice
activity
calls
message
presence
delete
users
notifications
page
management
Submit a feature request
+3
votes
asked
Aug 23, 2016
in
General
by
RezaRad
(Archer)
•
388
views
Need to download conversations from Hubgets, but I guess that is a new feature. Where can I ask for it to be implemented?
feature
request
download
chat
Please
login
or
sign up
to answer this question.
1 Answer
0
votes
answered
Aug 23, 2016
by
DianaS
[Hubgets]
Hello Reza,
You can submit your feature request by going to the Settings tab -> Customer service -> Contact Customer Service instead -> post feature suggestion in the opening window.
Hope this helps!
Ok, thanks, but how do I know if it gets implemented or not?
The feature that you have suggested is already in our roadmap for development. Once you post your feature request, a ticket is generated in our internal systems and someone picks it up. They will let you know what are the steps that we take regarding your feature request: the item goes into triage, then it is decided whether it gets implemented or not in the next iteration, in a later iteration or not at all. We communicate with you via email regarding the decision.
Please
login
or
sign up
to add a comment.
Get an article on how to build a better team once a week.
No, thank you