{"id":12359,"date":"2016-08-03T18:51:26","date_gmt":"2016-08-03T15:51:26","guid":{"rendered":"https:\/\/www.hubgets.com\/blog\/?p=12359"},"modified":"2016-09-21T15:16:00","modified_gmt":"2016-09-21T12:16:00","slug":"how-to-index-and-search-all-your-business-communication","status":"publish","type":"post","link":"https:\/\/www.hubgets.com\/blog\/how-to-index-and-search-all-your-business-communication\/","title":{"rendered":"How to Index and Search All Your Business Communication"},"content":{"rendered":"

We all know how important it is to have access to the right information exactly when you need it. In business, this can make the difference between closing or losing a deal. And it also has a huge impact on our work productivity. Nobody likes to invest time in searching for scattered pieces of data in order to get their work done. In Hubgets, you can index and search all your business communication. Here’s how.<\/p>\n

\"Searching\"
\n<\/p>\n

Searching through the Team board<\/strong><\/h3>\n

If you’re looking for something your team posted on the Team Board, we’ve got you covered. You can search for info based on a specific time frame or even restrict it to just one person.
\nAlso, if you want to get a general feel about what one of your coworkers is posting on the Team Board, just select their name and don’t insert a search term. All of their updates will be displayed and you can browse through them.<\/p>\n

\"Team<\/p>\n

Searching through your Contacts<\/strong><\/h3>\n

When looking for a particular person, go to your People tab and click on the arrow next to the magnifier icon. Next, use one of the filters available in the Advanced Search, like the date when a contact was created, its type (teammate or customer), its visibility (shared with the whole organization or private) or any tags added.<\/p>\n

\"Contacts<\/p>\n

Searching through your Direct messages<\/strong><\/h3>\n

If you’re a heavy user of Hubgets, then probably most of the information shared with your team resides in Direct messages and Topics. The Search in Direct messages lets you identify messages sent or received during a selected time frame, with any teammate or customer. Also, if you’ve added tags, you can browse based on this criteria as well.<\/p>\n

\"Direct<\/p>\n

Searching through Topics<\/strong><\/h3>\n

When you need to identify a particular Topic, the Advanced Search function is there for you. You can look for Topics created at a particular time. Also, you can select them based on their status (closed or open) or b y their tags.<\/p>\n

\"Topics<\/p>\n

Searching through the Call History<\/strong><\/h3>\n

Even looking through your Call History is easy in Hubgets and comes in very handy. By using the Advanced Search, you can sort calls based on:<\/p>\n