Ask HUG! - Recent questions without answers

+9 votes

Tag suggestions include all the organization tags?

asked Feb 5, 2016 in General by Anthony Wang (Archer) • 1 answer • 163 views

Do tag suggestions include only my tags or my teammates’ tags as well? I would like to be able to see all the tags used by the team.

+6 votes

Can I write notes on customers that only I can see?

asked Feb 8, 2016 in General by Max Yogo (Squire) • 1 answer • 149 views

I have some customers that I don't want the entire team to see. When I add notes on a ... the other colleagues see the notes, or only me?

+7 votes

Can I create another webphone for myself?

asked Feb 5, 2016 in Voice and video calling by LindsayG (Archer) • 1 answer • 223 views

Can I have more than one webphone? I would like to be able to use one on my smartphone too.

+5 votes

What is the use of the permalink in Direct messages?

asked Feb 8, 2016 in Direct messages by jamie45767 (Archer) • 1 answer • 165 views

There's this little permalink icon over there in the chat. What exactly is it for?

+7 votes

Can I upload a different image to illustrate a topic?

asked Feb 5, 2016 in Topics by Sam3 (Captain) • 1 answer • 177 views

I have noticed that Topics get some images assigned. I would like to customize topics for ... of discussion just by looking at the image.

+6 votes

What does the Forget Pin button really do?

asked Feb 5, 2016 in General by justcozitburns (Archer) • 1 answer • 157 views

I am intrigued with the Forget Pin button. Pinning is about bringing contacts up in the ... when needed. Am I understanding this correctly?

+7 votes

Can anyone delete the contacts that I import, even though they are set as Public?

asked Jan 12, 2016 in General by Sam3 (Captain) • 1 answer • 732 views

Let's say I add some public contacts to the organization contact manager. If they are made public, can my colleagues delete them?

+10 votes

Wil there be any HUG merchandise or even a "Talking HUG" app?

asked Jan 19, 2016 in General by Alan Bicard (Squire) • 1 answer • 132 views

I really like the mascot and I was wondering if there will be any HUG merchandise/standalone apps (something like Talking Tom but with HUG).

+11 votes

How do I see when a person has been active in Hubgets?

asked Jan 14, 2016 in General by MrMoob (Archer) • 1 answer • 189 views

You know how some social media tools allow you to see when someone was last seen on the chat? Is Hubgets doing this?

+9 votes

When sending a Mass Message in Hubgets, can you select only a few people, or does it go out to everybody in the company?

asked Jan 13, 2016 in General by CoolRob (Archer) • 1 answer • 242 views

I've sent a mass message to the entire organization. Does everyone get the message, even the people who are not online in the app?

+9 votes

How can I make the most use of tags in Topics?

asked Jan 13, 2016 in Topics by Sam3 (Captain) • 1 answer • 205 views

We are a small publishing company. I have read that we can search both based on keyword and on tags and thus organize information better.

+10 votes

Can I hide my presence on Hubgets?

asked Jan 12, 2016 in Activity by Stephen (Squire) • 1 answer • 171 views

I might not want my employees to know that I am working, at times. I often use the ... I be invisible to the others in the organization?

+7 votes

How can I add my personal contacts to the Hubgets organization Contacts Manager?

asked Jan 12, 2016 in General by Anthony Wang (Archer) • 1 answer • 262 views

I would like to add my personal contacts to my Hubgets CRM, and be the only person to see them. Is this easy to do?

+6 votes

How do I get out of a topic?

asked Jan 14, 2016 in Topics by Eddie Shinyskin (Archer) • 1 answer • 217 views

If I understand correctly, Topics are like group chats. When I want to leave a group chat, ... me being aware of this, like in Facebook?

+9 votes

Is a User the same thing as an Extension?

asked Jan 12, 2016 in General by Alex Steinmore (Squire) • 1 answer • 167 views

I am used to the VoipNow extensions, but I am a bit confused regarding the User in Hubgets. Can you please explain the differences?

+6 votes

Can I disable location tracking in Hubgets?

asked Jan 14, 2016 in Activity by Eddie Shinyskin (Archer) • 1 answer • 177 views

I don't want people knowing where I am all the time. I understand that this is a ... is there a way to disable this location tracking?

+7 votes

How do I delete a topic in Hubgets?

asked Jan 12, 2016 in Direct messages by Stephen (Squire) • 1 answer • 215 views

I have created a load of topics for testing purposes during the evaluation, and now I do not know how to delete them.

+7 votes

How do I search through my chats with other people?

asked Jan 12, 2016 in Direct messages by LindsayG (Archer) • 1 answer • 211 views

I'd need to easily find a chat that I have had with a colleague a while ago, just like you can do it in Facebook. Is this available?

+6 votes

What does "Hubgets knows better" mean?

asked Jan 12, 2016 in Activity by Stephen (Squire) • 1 answer • 217 views

Is it "busy", but with some exceptions? Like a filter for notifications, to mute unwanted activity?

+5 votes

How do I add tags for people? How do I remove tags?

asked Jan 14, 2016 in General by justcozitburns (Archer) • 1 answer • 140 views

I would need to tag contacts and untag them whenever the contact situation changes. Can you please tell me how to do this?

+6 votes

How can I upgrade my subscription to have more active users in Hubgets on your Cloud?

asked Jan 12, 2016 in General by Alex Steinmore (Squire) • 1 answer • 182 views

I'd like to make sure that I can add users in the interface whenever I need to do it, ... flows. Can you let me know how this is done?

+5 votes

For how long can I try Hubgets for free?

asked Jan 11, 2016 in General by Joel Barnes (Squire) • 1 answer • 131 views

I've seen that people I know use the tool in their browser and I'd like to see more of ... a demo version for some time? How long, exactly?

+12 votes

Can I read all direct messages as a team administrator?

asked Dec 17, 2015 in Direct messages by Dark Night (Squire) • 1 answer • 170 views

I am team administrator and I want to see what other people are texting :) How can I do this?

+7 votes

How can I mention people from my team in the status message posted in activity?

asked Dec 28, 2015 in Activity by Adrian Branescu (Squire) • 1 answer • 282 views

I'd like to mention colleagues in the message posted in activity in order to make ... regarding them without sending a mass message.

+5 votes

How can I stop receiving message notifications when I am very busy?

asked Dec 28, 2015 in Direct messages by Adrian Branescu (Squire) • 1 answer • 221 views

I find very useful the fact that I am notified who sent me a message, but ... there any way to temporary stop those notifications?

+6 votes

I want to share a topic only with a group of people

asked Dec 17, 2015 in Topics by Dark Night (Squire) • 1 answer • 229 views

It's not really that I have some secret stuff going on :), but still I want to share ... , not with the entire team. Is this possible?

+8 votes

Can I have groups different than my work team? (e.g. lunch group)

asked Dec 21, 2015 in General by Simina Pasat (Squire) • 1 answer • 216 views

I often go to lunch with people not from my direct team - is it possible to ... group" team to better coordinate our lunches together?

+7 votes

Who created HUG?

asked Dec 17, 2015 in General by Dark Night (Squire) • 1 answer • 131 views

I like your mascot a lot. Is the design original or stock? Have you considered selling marchandise with HUG?

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