Hello,
Your entire communication history with the people you communicate with using Hubgets Page is in one place. All Hubgets Page conversations are archived, you can search and tag them.
I have inserted a print screen below to show where you can locate your Direct Messages with visitors (Customer messages).
![Visitor Conversations](https://www.hubgets.com/hug/?qa=blob&qa_blobid=15846827010755816206)
If you need to record phone conversations, this feature is available starting with Hubgets Team plan. A more detailed reading on the best use of Hubgets Page is available here: Introducing Hubgets Page: Your Interactive Business Card
Hope this hepls!