Ask HUG!

+3 votes

Where do I see my invoices?

answered Sep 24 in General by Elizabeth Johanson (Squire) • 2 answers • 119 views

I receive the email with the invoice and I always use that to make the payment, but is there ... where I can see a list of all my invoices?

+1 vote

How important is participation in a team?

answered Sep 24 in General by Elizabeth Johanson (Squire) • 5 answers • 3,885 views

I am exploring a number of tools that a team can use to work together. I have noticed that ... . What is your take on team participation?

0 votes

Why are there errors when uploading files?

answered Jul 16, 2020 in Files by Jon23w (Squire) • 1 answer • 288 views

When trying to upload files, it generates error:"Couldn't upload file. Please retry. Remove"

0 votes

I only get one sound notification or screen pop, and then have to reboot Hubgets in browser before getting a new one.

asked Mar 22, 2018 in General by Concord (Squire) 0 answers • 15,400 views

For some reason we're not being 'dinged' on each instant message. In fact, we ... ? Or can anyone suggest a possible cause/solution?

+3 votes

How do you create a community?

answered Nov 25, 2017 in General by Robertoyce (Squire) • 2 answers • 401 views

Is there a way to use hubgets to create a community for people who would connect from all over the world?

0 votes

When sharing your screen, do you see it in an infinite loop?

answered Mar 14, 2017 in General by DianaS [Hubgets] • 1 answer • 755 views

When I start sharing my screen with a colleague, it looks like I am sharing a screen within a ... a screen...infinitely. How do I fix this?

+1 vote

Sharing news articles on the team board - distractive?

answered Feb 23, 2017 in General by SamBlake (Archer) • 2 answers • 1,905 views

I get easily distracted by the links to the news articles (actually, I get distracted by the ... button that would mute news links for me :)

+2 votes

Remote work by the numbers

answered Feb 16, 2017 in General by DianaS [Hubgets] • 1 answer • 415 views

According to Reuters, 1 in 5 global workers telecommutes frequently and nearly 10% work from ... idea on how fast this trend is spreading?

+2 votes

Do people in your teams congratulate each other on achievements?

answered Feb 15, 2017 in General by BorasA (Squire) • 1 answer • 408 views

Is congratulating members of the team in public, on a topic, for professional achievements, a good thing? Can it generate envy?

+3 votes

Is hiring introverts easier if they have to communicate in chat?

answered Dec 27, 2016 in General by NiamhMer (Archer) • 4 answers • 508 views

I was given this feedback by a friend working in HR, and she mentioned that she ... tools they would be using to communicate internally?

+3 votes

How does working in topics influence your deadlines?

answered Dec 20, 2016 in Topics by Peter_Bech (Archer) • 2 answers • 479 views

Do you get work done faster as the team chats in Hubgets, or does it make no ... teams where everyone is in the same office space?

+3 votes

Does your company productivity increase when people work from home?

answered Dec 13, 2016 in General by DianaS [Hubgets] • 1 answer • 413 views

My team is made up of people who like to work from home at least one day ... working collaboratively from home is more productive? Thanks!

+3 votes

Do you speak with the team about management mistakes?

answered Dec 12, 2016 in General by Ken95Ferris (Squire) • 2 answers • 551 views

With the introduction of collaboration, we understood that a whole new level of transparency in the ... and if they have a word of advice?

+3 votes

Can you export a Topic?

answered Dec 9, 2016 in Topics by DianaS [Hubgets] • 1 answer • 306 views

Can I export the contents of a topic and then import it in some other Hubgets ... each being responsible of a certain project phase)

+3 votes

What is your experience with other collaboration solutions?

answered Dec 6, 2016 in General by Sam3 (Captain) • 1 answer • 285 views

After a week after my company signed up for Yammer, everyone stopped using it. Yammer ... for collaboration before deciding what to go with?

+4 votes

Do you avoid wasting time arguing in the group chat by conferencing with the group?

answered Dec 1, 2016 in Voice and video calling by BorasA (Squire) • 1 answer • 352 views

We work remotely in Hubgets with partners and suppliers and noticed that there is a bit of ... ? Good old calling saves projects at times.

+2 votes

How do you block time in your calendar to not be interrupted?

answered Nov 29, 2016 in General by DianaS [Hubgets] • 1 answer • 313 views

I'd find it very useful to have an option in Hubgets to display my blocked time - ... you find the feature Calendar/Blocked time useful?

+3 votes

How to send a bug report to support?

answered Nov 29, 2016 in General by DianaS [Hubgets] • 1 answer • 299 views

I believe I found a bug and would need to send a print screen to you. How to do this?

+2 votes

Sales follow up with Hubgets Page

answered Nov 23, 2016 in General by DianaS [Hubgets] • 1 answer • 290 views

Have you tried to change the sales follow up tools and use Hubgets Page instead? It seems to ... much better to chat than they do to email.

+4 votes

Collaboration for contact centers

answered Nov 22, 2016 in Voice and video calling by DianaS [Hubgets] • 1 answer • 484 views

Can Hubgets be implemented in contact centers, for agents to speak with the customer and the supervisor at the same time?

+3 votes

How do you coordinate multiple teams who work on a project?

answered Nov 21, 2016 in General by DianaS [Hubgets] • 1 answer • 296 views

The project we work on is divided in stages. There are a few people working on the ... can Hubgets do to help us finalise this project?

+3 votes

Do you abuse the Busy availability option?

answered Nov 21, 2016 in Activity by Martin_xyz (Squire) • 1 answer • 250 views

I noticed that I am very comfortable when I select the Busy availability option and leave it ... What is the right balance, in your opinion?

+3 votes

What is the biggest deterrent to collaboration?

answered Nov 18, 2016 in General by DianaS [Hubgets] • 1 answer • 256 views

Why do people not collaborate across countries and within functions? I noticed that a lot of ... in their jobs. What are your thoughts?

+2 votes

Is Hubgets architecture based on AWS services?

answered Nov 11, 2016 in General by DianaS [Hubgets] • 1 answer • 286 views

I know that Slack has chosen to build their architecture on Amazon services, was wondering if you have chosen the same?

+2 votes

Can you have a presentation using "share my screen" from Hubgets?

answered Nov 9, 2016 in Topics by DianaS [Hubgets] • 1 answer • 312 views

I was looking for a tool to work simultaneously on a presentation together with the people I ... this is possible in a topic, correct?

+1 vote

How can I group call just a number of people?

answered Nov 8, 2016 in Topics by DianaS [Hubgets] • 1 answer • 280 views

If I want to have a conference call with some of the people who are watching a topic (but nor ... do this? Can I select who to call or not?

+3 votes

Do new accounts get Topics?

answered Nov 5, 2016 in Topics by DianaS [Hubgets] • 1 answer • 278 views

So, Where/How do I create Topics? No icons at the top are clickable other than ... ..decide on Hubgets and then find it disfunctional.

+1 vote

Can I use Hubgets for customers to call us?

answered Nov 5, 2016 in General by DianaS [Hubgets] • 1 answer • 291 views

We have people working from various locations, some are customer-based and some are on-call. We ... on call would reply there. Is it doable?

+2 votes

What languages does Hubgets support?

answered Nov 4, 2016 in General by DianaS [Hubgets] • 1 answer • 255 views

Are there language packs for Spanish or other languages? Or can we translate the software for our clients?

+2 votes

Can you create a Topic for a specific audience, using their email addresses to invite them?

answered Nov 4, 2016 in Topics by DianaS [Hubgets] • 1 answer • 278 views

Can I create a topic for a set of people that are not active members of my organisation ... email addresses and I can upload them in People?

Most popular tags

Recent questions and answers

Get an article on how to build a better team once a week.

Latest questions

Learn

Newsletter