forgot username

Question

if you can't login it's impossible to look at 'My Profile'..... so what if I forgot my username to login?

Answer 1

Hello Willem,

Hubgets allows you to reset the password using the "Forgot Password" button, on the Login page.
The user will receive an email prompting him to set up a new password for his account and the username will be included in that email you receive.

Please let us know if there is anything in the process that does not work and we will look into it.

Hope this helps!