Welcome to Ask HUG! Here you can ask questions and receive answers from other members of the Hubgets community.
Ask a Question Improve your team productivity with Hubgets

How do forwarded calls get charged?

+5 votes
asked Jun 20, 2016 in Voice and video calling by Ronan1234 (Squire) 70 views
How do I get charged if I transfer a call  from my Hubgets extension to someone on his mobile number?

1 Answer

0 votes
answered Jun 20, 2016 by DianaS [Hubgets]
Hello Ronan,

The calls that are routed through  SIP trunking will be charged based on the charging plans that you have from your SIP trunking provider. In the Hubgets backend, you can connect multiple SIP trunks and create best cost routing rules. Our support can offer guidance, if needed. Please drop us a line with your exact scenario at hug (at) hubgets.com and we will take it from there.