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Do people get a busy tone when they call me and I have status "busy"?

+6 votes
asked Apr 15, 2016 in Voice and video calling by justcozitburns (Archer) 1,342 views
I noticed that when I set Busy status I'm not getting any calls. Which is good, that's what I want. But I'd like to know what happens at the end of the line. Does the caller get a busy tone or a hangup? I don't want to seem rude.

1 Answer

0 votes
answered Apr 15, 2016 by Em [Hubgets]

When you have a Busy status, Hubgets takes incoming calls and automatically transfers them to your voicemail. It doesn't hang up or drop your calls, so no worries.

The Notifications in the main menu will tell you who called while you were busy. If you click on the Call History button, you'll see the time details of your missed calls and/or if the person who called left you a voicemail message. Just to clear things, your caller will not experience any hangup or call drop.

One more thing, your calls will go straight to your Voicemail only if you've enabled the Voicemail active option. To do that, click on your profile picture next to the main menu, then press Communication devices. Slide to activate your Voicemail and set an answer time (in seconds) for it.