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Hi!

We believe in people who work to fulfill their dreams and build the future. Wherever they are. Join Hubgets

#business #engineering #operations #product

Dream, play, build. Repeat.

We embed our values in everything we do.

We are
not afraid

In Cloud
we trust

We share
emotions

Obsessed with
technology

Simple
is better

One team, one goal: enable dreamers to work better!

People

Our mostly flat organization allows us to grow, collaborate, learn, and do meaningful work. Our culture is based on openness and commitment to transparency.

Products

We believe that work-fun balance is teamwork. We created Hubgets for ourselves - to communicate better while having fun. And we are sharing it with the world.

Career

We invented a transparent and challenging performance system based on Belts (yes, like in karate) that helps people learn new stuff while making progress.

Quality

What really matters in the Cloud is how you do stuff. We're mad fans of quality and we're only aiming for the best. That's why we're constantly evolving.

Solutions

We're working around the clock to bring the future of collaboration into the present. We value genuine solutions and bold, fearless dreamers.

Life

Living a good life means having the freedom to make choices. We build a better future using communication to help teams grow and fulfill their goals.

We love our workplace

It's all more fun when HUG is around.

Dev tools

Hubgets is on top of our stack. We also use many Atlassian tools: JIRA for tracking, Confluence as our Wiki, Bitbucket for Git repository management, and Bamboo for continuous integration.

We organize our backlog with JIRA Agile and we use Balsamiq for wireframing. We've built our own tools to automate and integrate everything even better. Developers can use any IDE they like, but many prefer JetBrains.

Private Cloud

We work on virtual desktops. It's how we stay green, mobile, and productive. Staggering amounts of resources are at our fingertips.

Our private engineering cloud has over 16 TB of RAM, more than 800 CPUs, and over 600 TB of storage. The GPUs allow us to complete AI workloads and render complex graphics really fast.

Desk matters

Every desk in our office is equipped with energy-saving thin clients. Every workstation has two high-quality IPS LCD of minimum 24 inches. Because when you work with so many tools like we do, small screens and slow computers simply don't cut it.

A leading-edge setup like this fuels collaboration making it very easy for us to switch desks and deliver fast.

Meet the Hubgets product teams

We love this loop: dream, play, build, ship, make people happy.

In the browser

The main weapon of the Frontend team is JavaScript/HTML5. Hubgets is running smoothly on the browser (and even on the desktop) thanks to our framework. Building Hubfront framework was one of those (maybe crazy) things we were not afraid to do. We #Dare and we have #NoRegrets.

Browser apps have the portability edge in the cloud and we provide a user experience that can match the native code. The app component running in the browser communicates with its components in the cloud, using web services or other protocols for real-time communication.

Cloud backend services

The Cloud Backend team designs and implements the stack that supports the app running on the client device. Except for a common core, cloud services communicate using a distributed messaging layer implemented with RabbitMQ and Kafka.

This level of flexibility allows us to use multiple programming languages: PHP, JavaScript (Node.js), JAVA, Erlang, Python. We also deal with several databases - MySQL, Elasticsearch and HubRing, our fork of Redis.

Apache Flink performs stream processing. At this level, we run the AI that optimizes team mood and helps people work better together.

Real-time stuff

The Core team handles real-time servers for signaling, voice and video, our HubRing database, and technically any component that is very close to the operating system. HubRing is a structure-oriented database tolerant to failures. One of its coolest features is that it implements n:n replication in deterministic groups.

At this level, C is the dominant programming language. The team handles heavy stuff like memory management, debugging, profiling and optimization. Performance is important, that's why we work hard to optimize it.

Making sure everything works

The Testing Automation team understands how things work and makes sure everything runs smoothly. But it's not as easy as it sounds, considering the real-time nature of our many protocols, the distribution of services, and the fact that nothing runs on a single computer.

The team works hard to automate testing and the provisioning complexity. That's why we've created our own testing stack. And even though the stack is written in Java and PHP, Testing Automation members are familiar with all the technologies of our stack.

At your service

They are our ZEN gurus because they never get tired of isolating issues, identifying, and correcting them really fast. When dealing with live systems that serve thousands of end-users and real-time communication protocols, uptime becomes essential.

The team services a complex stack that starts with the operating system and ends on the customer device. This requires advanced knowledge of Linux OS, databases, networking protocols, virtualization, storage, APIs, scripting, and so much more.

The ground beneath our code

Reducing the carbon footprint is one of our top objectives, so our Dev Ops people are pretty obsessed with hardware and how we use it.

They are the ones running our private and production clouds. Since the production pods in multiple datacenters across the world are in their hands, they are to blame for downtime. Due to their expertise, this is rarely the case. They handle hypervisors based on VMware, Xen, KVM, Parallels Cloud Server, cloud computing platform OpenStack as well as block and object level storage facilities.

Students
Living the dream

We know that early hands-on experience is vital to becoming a good engineer. That's why we design challenging internships and ambitious graduation programs.

We make students part of our teams and encourage them to write code from day one. Many interns have their pull request approved to a production branch on their first week.

Getting students to use their brain to the max is the ultimate goal and reward for our mentors. Find out more on how our internship program works.

Graduates
Building the future.

We're facing a lot of challenges in our work, so we're always looking for fresh graduates or highly experienced professionals. Not only do we build awesome software, but we're also pretty good at rewards.

We are a startup living the cool startup dream. This sometimes makes things tough - complicated issues waiting to be solved, ambitious release cycle, unexpected changes. Working in a startup means joining a lot of dreamers with a common goal.

Share our dream?

Even if you can't find the right opening for you,
send your resume to jobs@hubgets.com.

Business

Director of Marketing

Romania / Bucharest

What You Will Have to Do

Are you the strategic architect of marketing plans, with a knack for shaping brand narratives? If so, let's discuss our future. As the Director of Marketing at 4PSA, you will have a direct line to the CEO, guiding and shaping our marketing and communication strategies.

We are actively seeking for a seasoned international marketing expert who can effortlessly navigate high-level responsibilities and effectively convey their vision to both top-tier management and their talented team.

In this role, you will be instrumental in supporting our rapid organizational growth, providing direction for our market penetration strategies and product launches. Your primary focus will be on envisioning and executing marketing strategies that resonate on a global scale.

If you're an accomplished marketing leader with a global perspective and a proven track record of strategizing and executing successful marketing campaigns, we encourage you to apply for this exciting opportunity. Join us in driving our company's growth and shaping its future through innovative marketing strategies.

  • Evaluate and enhance existing strategies across various fronts, encompassing brand, sales, HR marketing, products, and social media
  • Implement comprehensive market research initiatives, including segmentation, penetration analysis, forecasting, competitive analysis, product launches, and life-cycle management, ensuring that we maintain a competitive edge
  • Develop and execute PR and marketing campaigns to address customer acquisition and retention challenges, whether they pertain to internal or external audiences, B2B or B2C
  • Establish a robust marketing intelligence system grounded in CRM, organizational workflows, SEO, and KPIs. Data will be your guiding star as you navigate the dynamic marketing landscape
  • Translate marketing metrics into actionable insights, always with a keen eye on driving sales and optimizing user experiences
  • Explore, experiment, and optimize marketing channels for maximize their impact and reach
  • Efficiently manage resources, from talented individuals to budgets and negotiations with partners, ensuring that our marketing endeavors are well-resourced and executed with precision

What You Must Know

Technical Skills

  • BS/MS in marketing, communication, or technology-related fields
  • Demonstrated background of at least 5 years in global marketing, showcasing the ability to lead at an international level
  • Proven strategic acumen with a track record of translating concepts into tangible results

Professional Skills

  • A collaborative mindset, proficient in seamlessly collaborating with cross-functional teams
  • Meticulous attention to detail, ensuring the flawless execution of all our marketing projects
  • Proficiency in people management and project management, essential for steering our marketing initiatives
  • A blend of creativity and unwavering conscientiousness in approach
  • Strong data interpretation skills, enabling the transformation of statistical data into actionable insights
  • Profound expertise in online marketing to drive our digital marketing endeavors
  • Adaptability and capacity to excel in our fast-paced environment

Collaboration and Soft Skills

  • Good communication and presentation skills for effective team collaboration
  • Extra credit for marketing experience related to software products, a definite plus for this role

Product Marketing Specialist

Romania / Bucharest

What You Will Have to Do

Are you passionate about driving change in the communication and collaboration landscape for businesses?

We are looking for an awesome marketer who starts by understanding the problem, finds the solution, and is able to articulate a focused, direct message that can be easily understood by our customers. As a Product Marketing Specialist, you'll be at the forefront of shaping the narrative and success of our range of UC software products.

If you're ready to be a part of this transformative journey and have a significant impact on the world of business communications, we want you on our team!

  • Work closely with Product and Engineering teams to build product positioning and messaging
  • Build and implement innovative campaigns to drive new customer growth
  • Generate high quality content for prospects, customers, channel partners, such as: landing pages, videos, tutorials, ads, blog articles, tutorials
  • Discover new marketing channels and review the existing ones to increase conversion rate at each stage of the sales funnel
  • Analyze product marketing metrics and report them to PM
  • Analyze returns to assure human and capital investments are delivering a great yield

What You Must Know

Technical Skills

  • BS/MS in marketing, communication, or technology field
  • At least 3 years of global marketing experience
  • Familiarity with marketing analytics tools (e.g. Google Analytics, HubSpot)
  • Marketing experience with software products is considered a big plus.

Professional Skills

  • Excellent understanding of product marketing
  • Excellent decision-making capabilities, ability to prioritize between opportunities, balance customer needs with business priorities, and articulate the rationale behind decisions
  • Strategic vision and proven ability of execution

Collaboration and Soft Skills

  • Excellent written and verbal communication skills
  • Ability to work collaboratively, especially with software developers
  • Extremely detail-oriented
  • Creativeness and conscientiousness

Sales Account Manager

Romania / Bucharest

What You Will Have to Do

As a Sales Account Manager, you will be instrumental in our dynamic Business team, working with a diverse array of customers and leads across more than 60 countries. This is your chance to be at the forefront of our global customer acquisition efforts and execute our sales strategy, opening doors to a world of possibilities.

In this role, your mission is to turn leads into loyal customers and build lasting relationships. You'll leverage various communication channels, including phone, chat, email, and face-to-face interactions.

Ready to making a tangible difference to the global adoption of AI? Join us on this exciting journey and let's achieve remarkable milestones together!

  • Build business by identifying and nurturing leads, establishing valuable connections and converting them into satisfied paying customers
  • Keep our existing customers and leads engaged by offering support, valuable insights, and exploring fresh opportunities
  • Stay updated with technology trends, market dynamics, and competitive landscapes, pinpointing ways to enhance our products and services
  • Showcase your sales expertise through engaging presentations and training sessions

What You Must Know

Technical Skills

  • Background in IT service sales, providing a solid foundation for navigating a tech-driven environment
  • Familiarity with sales automation tools to streamline processes and enhance productivity

Professional Skills

  • Exceptional communication skills, both written and spoken in English, enabling seamless connections with clients worldwide
  • A natural sales knack, fueled by motivation, and a proven track record of meeting and exceeding sales targets
  • Great presentation skills
  • Strong analytical abilities, allowing for a deep understanding of customer challenges and the translation of these insights into lucrative sales opportunities
  • Highly organized, with the capacity to manage multiple tasks while maintaining impeccable task prioritization

Collaboration and Soft Skills

  • A customer-centric mindset, coupled with the ability to build and maintain lasting relationships
  • Fluency in Spanish, Portuguese, or German is a plus, together with solid technical acumen

Engineering

AI Engineer

Romania / Bucharest

What You Will Have to Do

Should AI be the exclusive domain of big corporations? We're on a mission to redefine access to AI, making it powerful yet affordable, seamlessly integrated into business operations, while maintaining a foundation of safety and reliability.

We don't just build AI models. We are at the forefront of innovating data strategies and pioneering access techniques that supercharge small and medium-sized businesses.

If you're passionate about making a tangible difference to the global adoption of AI and possess the skills and ambition to complement that passion, we eagerly want to hear from you.

  • Immerse yourself in the rapidly evolving landscape of ASR, TTS, and NLP to identify, design, and implement cutting-edge algorithms and methodologies
  • Join the cross-modal and multi-modal development effort
  • Bring your contribution to improve the distributed training process
  • Continually assess the efficiency and effectiveness of our AI models, refining and fine-tuning them
  • Setup automatic evaluation methods in order to asset the performance of our models in production
  • Implement new algorithms and techniques to enhance performance using state-of-the-art infrastructure (nVidia H100 cluster)
  • Stay updated with the latest industry trends (research, conferences, seminars)

What You Must Know

Technical Skills

  • BS/MS in Computer Science, AI, Machine Learning, or a related field
  • Proficiency in popular AI frameworks and libraries such as TensorFlow, PyTorch, or Keras (preferably PyTorch)
  • Excellent understanding of relevant processes including data processing, tracking, training, and tuning
  • Practical experience with relevant training techniques and algorithms. Distributed training experience is considered a plus.
  • Excellent understanding of core ML algorithms
  • Experience in handling very large datasets. Data lake experience is considered a plus.

Professional Skills

  • Analytical thinking and problem-solving abilities
  • Strong communication skills to collaborate effectively with cross-functional teams
  • Ambition and drive to tackle intricate technical challenges
  • MLOps experience is considered a plus.

Collaboration and Soft Skills

  • Passion for making a tangible impact on the global adoption of AI
  • Adaptability to the rapidly evolving AI landscape

AI Validation Engineer

Romania / Bucharest

What You Will Have to Do

As an AI Validation Engineer, you'll play a critical role in ensuring our AI-powered products fully meet all specifications, functional requirements, and quality standards. Your work goes beyond verifying AI-generated code, you will holistically test product features, user flows, and performance metrics. You will collaborate with product managers, developers, UX designers, and data scientists to ensure that every aspect of the software, from code accuracy to user experience, aligns with business and technical requirements.

Ready to shape the future of AI-driven products? We can't wait to meet you!

  • Work with product owners to translate specifications and business goals into clear, testable criteria for AI-driven features
  • Design and run tests (unit to UAT) for AI-generated and traditional code, ensuring smooth integration across the stack
  • Validate functionality in real-world scenarios and edge cases, ensuring usability and accessibility for an inclusive user experience
  • Test performance, load, and scalability of AI components with DevOps, optimizing bottlenecks in algorithms and data flows
  • Ensure security and compliance with industry regulations for AI-generated and manual code, documenting vulnerabilities and solutions
  • Evaluate AI system behavior, identifying biases, fairness issues, and ethical/legal concerns in models and data pipelines
  • Track defects and lead root cause analysis, collaborating with data scientists to refine prompts, models and data
  • Document and report testing results, while keeping documentation up to date on AI integration, including best practices and known limitations
  • Collaborate cross-functionally to refine requirements, ensure usability, and provide comprehensive testing for AI-powered features
  • Employ and refine automation frameworks and develop specialized AI-testing tools for robust regression testing, detecting logical, functional, or ethical issues

What You Must Know

Technical Skills

  • BS/MS in Computer Science or related technical field
  • Familiarity with AI code generation tools
  • A solid understanding of ML concepts (training, inference, evaluation metrics)
  • Familiarity with AI agent development concepts
  • Proficiency in scripting languages such as Python, JavaScript, or Shell scripting
  • Strong understanding of testing methodologies, test automation frameworks, and testing tools
  • Good knowledge of Linux OS
  • Experience with performance testing tools and techniques is a plus.
  • Basic SQL knowledge is required, familiarity with Non-SQL databases is a plus.
  • Good programming skills in PHP or JavaScript (Node.js) are considered a plus.
  • Familiarity with Linux profilers/debuggers is beneficial.




Professional Skills

  • Analytical mindset with excellent problem-solving skills
  • Attention to detail and ability to thoroughly document test cases and results
  • Proactive approach to identifying and addressing quality issues
  • Ability to adapt to changing priorities
  • Curiosity and eagerness to explore and use new tools and technologies




Collaboration and Soft Skills

  • Effective communication skills to collaborate with cross-functional teams
  • Self-motivated with the ability to work independently with minimal supervision
  • Strong time management and organizational skills
  • Willingness to learn and stay updated on industry best practices in Quality Assurance

Data Engineer

Romania / Bucharest

What You Will Have to Do

Do you thrive on the opportunity to transform complex datasets and processes into the driving force behind AI-fueled business growth?

Is your expertise deeply rooted in crafting advanced, top-tier data pipelines? We are actively seeking for a skilled Data Engineer to help our team.

If you possess a genuine passion for streamlining and optimizing data workflows, along with the requisite skills and determination, then we need someone like you on our team.

  • Take charge of the complete data lifecycle, encompassing data collection, storage and secure disposal to preserve integrity and accessibility
  • Implement data pipelines for processing and refining extensive datasets, while exposing reusable generic data features for diverse applications
  • Build automated tools and scripts for continuous data quality monitoring and validation
  • Collaborate with cross-functional teams to understand data requirements and assess business objectives and needs
  • Enforce data quality and integrity throughout the implementation of data validation and cleansing processes
  • Identify data acquisition opportunities by analyzing emerging trends and patterns
  • Stay up-to-date with evolving technologies and trends within data engineering and suggest improvements for existing systems
  • Participate in ongoing initiatives to protect data, ensuring adherence to all compliance and security standards

What You Must Know

Technical Skills

  • BS/MS in Computer Science or related technical field
  • Prior experience as a data engineer or in a similar role
  • Proficiency in Python and SQL
  • Experience with big data platforms, with a preference for expertise in Databricks and Apache Spark
  • Knowledge of cloud platforms like AWS, GCP, or Azure, particularly in data storage-related services

Professional Skills

  • A comprehensive understanding of ethical considerations within data processing, particularly concerning user privacy and data protection
  • Proven ability to manage very large datasets, construct processing pipelines, and track data
  • Capability to diagnose and resolve data-related issues, ensuring dataset integrity and accessibility

Collaboration and Soft Skills

  • Analytical thinking and problem-solving abilities
  • Effective communication skills and collaborative mindset for working across teams
  • Determination and resilience to tackle complex technical challenges

Engineering Director

Romania / Bucharest

What You Will Have to Do

Should AI be the exclusive domain of big corporations? We're on a mission to redefine access to AI, making it powerful yet affordable, seamlessly integrated into business operations, while maintaining a foundation of safety and reliability.

We don't just build AI models. We are at the forefront of innovating data strategies and pioneering access techniques that supercharge small and medium-sized businesses.

If you're passionate about meeting engineering with market demand you can play an instrumental role in the new 4PSA products.

  • Prioritize initiatives and manage technical resources
  • Work with technical team leads to drive forward technical decisions
  • Own development and release responsibility
  • Oversee architecture and critical implementations, product and code quality
  • Coach and develop leadership skills of technical team leads
  • Coordinate organization-wide education process in critical technologies
  • Coordinate the engineering process improvement

What You Must Know

Technical Skills

  • BS/MS in Computer Science or related technical field is mandatory.
  • 3+ years of experience in engineering management
  • Strong architecture skills with proven experience in cloud-based products
  • General knowledge of AI field and related processes (data processing, tuning, training, serving etc.)
  • Familiarity with distributed computing and related patterns
  • Strong knowledge of modern software development methodologies and software design patterns
  • Solid programming background

Professional Skills

  • Exceptional ability to communicate technical concepts effectively in writing and verbally
  • Excellent problem-solving, judgment, and decision-making skills
  • Experience working with interdisciplinary engineering teams with different skill sets

Collaboration and Soft Skills

  • Proven ability to foster collaboration and teamwork among diverse engineering teams
  • Strong interpersonal skills for effective communication and relationship-building across teams
  • Ability to inspire and motivate team members towards common goals
  • Openness to feedback and willingness to incorporate diverse perspectives into decision-making processes
  • Excellent time management and organizational skills to prioritize tasks and meet deadlines effectively

Software Engineer

Romania / Bucharest

What You Will Have to Do

Join us on a journey to bring production-ready AI into small and medium sized companies. We use communication channels integration and data engineering to enable companies to connect AI agents with their own data and business processes.

Opportunities await in our vertically-integrated software engineering teams:

  • Absolute control, performance driven development in Core Engineering team
  • Distributed, orchestrated microservices in Cloud Backend team
  • Data processing, AI model optimization and deployment in NeuroBridge team
  • Beautiful multi-device browser interfaces in Frontend team
  • Smooth experience and device optimization in Mobile team
We determine the best-fit team based on your interests, skills, passion, and prior experience during our smooth 6-step hiring process.

Your tasks will be assigned based on your team, personal skills, and seniority level.

For instance, the Core Engineering team oversees a C/C++/Rust/Golang codebase, responsible for implementing crucial functions within our stack, including real-time messaging, signaling, and high IOPS real-time databases. Meanwhile, the NeuroBridge team is multidisciplinary, developing methodologies and software that bridges the gap from raw data to AI-powered processes.

What You Must Know

We consider the skill set outlined below as a solid foundation for every software engineer, regardless of their team.

Technical Skills

  • BS/MS in Computer Science or a related technical field is essential
  • Proven software development experience, with expertise in languages such as JavaScript, TypeScript, PHP, Node.js, Go, C, C++, Rust, Swift, Kotlin, Python
  • Good understanding of web services (REST, gRPC) is crucial
  • Proficiency with version control principles and advanced Git knowledge
  • Deep knowledge in unit, integration and end-to-end testing
  • Understanding of secure coding practices, vulnerability assessment, and security auditing tools
  • Skills in SQL and NoSQL databases, including schema design and query optimization
  • Basic experience with large-scale system design
  • Experience with CI/CD tools and practices
  • Familiarity with cloud platforms, containers, and orchestration tools
  • Basic understanding of AI-related terminology, underpinning the shift towards AI-powered processes
  • Knowledge of the Linux operating system is highly beneficial

Professional Skills

  • Capable of approaching complex problems methodically to find efficient solutions
  • Understanding Agile methodologies for efficient collaboration and task management
  • Proficiency in crafting clear, concise, and comprehensive documentation for software, APIs, and user guides
  • Ability to effectively prioritize and manage tasks to meet deadlines
  • Attention to detail and demonstrated interest in all aspects of software quality

Collaboration and Soft Skills

  • Good written and verbal communication skills for effective team collaboration
  • Capable of collaborative teamwork, approaching challenges and interactions with optimism and positivity
  • Open to learn new technologies and adapt to industry changes and trends
  • Ability to challenge assumptions, verify data, and consider diverse viewpoints
  • Prioritize user requirements, enhance user experiences, and meet delivery deadlines

Operations

Director of AI Operations

Romania / Bucharest

What You Will Have to Do

Should AI be the exclusive domain of big corporations? We're on a mission to democratize AI, making it powerful yet affordable, seamlessly integrated into business operations, while maintaining a foundation of safety and reliability.

We don't just build AI models. We are at the forefront of innovating data strategies and pioneering access techniques that supercharge small and medium-sized businesses. We're looking for a visionary leader to join our team as the Director of Artificial Intelligence Operations. In this role, you'll be responsible for overseeing the entire AI production process, understanding AI toolsets and resources, and driving the practical application of AI to address real business challenges.

If you're passionate about making a tangible difference to the global adoption of AI and you possess the skills and ambition to fuel this passion, we're eager to connect with you.

  • Manage and optimize the end-to-end AI production flow, from model training to deployment and beyond
  • Stay well-versed in AI toolsets, platforms, and resources to ensure efficient and effective AI operations
  • Use your hands-on experience in putting AI models into production environments and troubleshoot issues as they arise
  • Evaluate the requirements and limitations of current AI technology to make informed decisions about AI project feasibility
  • Apply practical thinking to AI initiatives, ensuring that projects are not only technically feasible, but also valuable for the business
  • Stay updated with the latest trends and developments in the AI field and assess their potential impact on our AI strategy
  • Collaborate with cross-functional teams, including data scientists, engineers, and business leaders, to align AI initiatives with company objectives
  • Identify and mitigate risks associated with AI production, including data privacy, security, and compliance considerations.

What You Must Know

Technical Skills

  • BS/MS in Computer Science, AI, Machine Learning, or related field
  • Proven experience in AI production, with a deep understanding of the end-to-end AI workflow
  • Excellent understanding of relevant processes including data processing, tracking, training, and tuning
  • Hands-on experience in deploying AI models in production environments
  • Broad understanding of AI's diverse use-cases across different business sectors
  • Proficiency in AI principles and algorithms, facilitating informed business decisions based on research
  • Familiarity with AI toolsets, platforms, and resources

Professional Skills

  • Strong analytical and problem-solving skills with a practical mindset
  • Ability to understand and translate business challenges into AI solutions

Collaboration and Soft Skills

  • Commitment to keep up with AI trends and advancements
  • Ability to effectively communicate complex AI concepts to non-technical stakeholders

Linux System Engineer

Romania / Bucharest

What You Will Have to Do

Are you a Linux expert with a knack for troubleshooting and experience in containers? If so, join our team!

As part of our Operations team, you will put your advanced troubleshooting and debugging skills to good use. You'll often come across problems that need investigation and clever fixes. Our clients range from service providers, large companies to SMBs, so you won't find a dull moment around here. Get ready to advise, write scripts, or provide workarounds.

Come on over and help us turn instant communication into great collaboration.

  • Deliver web-based, email and phone technical support in English
  • Handle support issues, whenever raised by customers
  • Write educative articles focused on troubleshooting or product features
  • Debug software performance on customer's installation
  • Provide feedback and report to management on overall software quality
  • Conduct customer engineering training
  • Provide deployment design strategy for the customer's infrastructure
  • Report to Product Management on software experience

What You Must Know

Technical Skills

  • BS/MS in Computer Science or related technical field
  • Minimum 2 years of hands-on experience with Linux servers, preferably RHEL
  • Proficient in troubleshooting and debugging Linux systems
  • Strong understanding of Linux internals, networking
  • Advanced scripting skills (Python, Go, Bash)
  • Overall IaaS understanding (e.g. Amazon AWS/ Azure/GCP)
  • Experience with Nomad, Consul, Vault, Docker/Podman, Nginx, Asterisk, Kamailio, MariaDB, Redis, OpenSearch
  • VoIP protocols experience (SIP, RTP, WebRTC)
  • Automation tools (Ansible/Pulumi/Terraform)

Professional Skills

  • Experience in writing educative articles focused on troubleshooting or product features
  • Skill in conducting customer engineering training sessions
  • Ability to offer feedback and insights to management regarding overall software quality

Collaboration and Soft Skills

  • Excellent written and verbal communication skills in English
  • Strong analytical and problem-solving abilities
  • Ability to effectively collaborate and communicate with cross-functional teams
  • Client management proficiency
  • Availability for on-call rotation when necessary

Product

Graphic Designer

Romania / Bucharest

What You Will Have to Do

Are you the mastermind behind visual narratives, constantly pushing the limits of creative thought? If so, let's make some magic together. We're looking for a talented designer who can use creative and responsive artwork to help us build and promote awesome software. As a Graphic Designer at 4PSA, you need to have an eye for art & detail and be a natural in making things beautifully simple.

  • Create images and layouts for software apps, websites, social media, and digital advertisement
  • Design print and online assets like banner ads, brochures, flyers, posters, trade show banners, newsletters
  • Develop unique and representative icons for use within software apps or for digital and print marketing materials
  • Design or update company logos and develop branding guidelines to ensure consistency across all media.
  • Craft visually appealing presentation templates or complete presentations for company use, especially for sales and marketing pitches
  • Regularly update and refresh existing marketing materials to keep the brand look consistent and updated
  • Create or source graphics and images to enhance the visual appeal of the websites, ensuring they are optimized to web use, balancing quality and file size for optimal performance
  • Organize digital files and ensure all design assets are accessible and archived properly
  • Collaborate with the marketing team and other departments to brainstorm and define design briefs
  • Modify designs based on internal and external feedback.

What You Must Know

Technical Skills

  • 5+ years of experience in graphic design
  • Strong skills in Adobe Creative Suite or similar software
  • In-depth knowledge of typography, color theory, layout, and branding to create aesthetically pleasing and effective designs
  • Ability to design clear, communicative graphic assets such as icons, illustrations, logos, infographics and maintain visual consistency
  • Understand the requirements for designing both digital and physical marketing materials, such as online ads, brochures, and promotional displays
  • Familiarity with web design principles, responsive design, and user experience (UX) design is considered a plus.
  • Proficiency in animation and 3D modeling software (such as Adobe After Effects, Blender, or Autodesk Maya) is considered a plus.

Professional Skills

  • Ability to manage time and resources effectively, meet deadlines, and handle multiple projects simultaneously
  • Capable of thinking creatively to overcome design challenges and provide innovative solutions that enhance marketing efforts
  • Precision in creating, editing, and finalizing designs, ensuring high quality and error-free outputs.
  • Willingness and ability to quickly adapt to new tools and design trends
  • Knowledge of how design impacts marketing and branding, and the ability to create designs that align with marketing strategies and goals

Collaboration and Soft Skills

  • Excellent verbal and written communication skills to clearly convey design concepts and ideas to team members and stakeholders
  • Ability to work effectively with other team members, such as marketers, content creators, and developers, to ensure a cohesive and coordinated approach to projects
  • Open to receive and constructively use feedback to improve designs and personal skills

Product Manager

Romania / Bucharest

What You Will Have to Do

Are you the human version of a Gantt chart? Do you have the knack for planning, supervising, and delivering results? If so, let's plan a meeting already!

We're looking for a talented product manager with global experience with software to keep a close eye on our product. Alongside a great time, you'll handle full life cycles for our software. Your knowledge and vision will have a huge impact on our products and services.

If this sounds like something you'd like to get your hands on, come on over. We're eager to meet you.

  • Develop and document features, requirements and user scenarios
  • Gather, analyze and prioritize requirements from users
  • Manage product backlog - review, edit, and prioritize features and bugs
  • Create wireframes and other illustrations in order to gather feedback and demonstrate intended product functionality
  • Research market to identify new opportunities, product directions, features, integration
  • Define, monitor and react to key product metrics
  • Support product marketing with appropriate resources
  • Identify and coordinate freelance resources when additional resources are necessary to meet objectives
  • Work with colleagues and users to identify, define, refine and document features
  • Coordinate product development activities such as UX, development, and SQA

What You Must Know

Technical Skills

  • BS/MS in Computer Science or related technical field
  • Relevant product ownership, management, or product design experience
  • Strong IT background with an eye for good design
  • Experience with user testing, data analysis, and multivariate testing
  • Proficient in constructing detailed wireframes for optimized user experience and conversion
  • Ability to quickly understand third-party products for integration opportunities
  • Experience with browser-based apps is considered a plus.

Professional Skills

  • Strong understanding of branding and marketing concepts to manage and grow the product post-release
  • Ability to organize and analyze large datasets to make informed decisions
  • Exceptional attention to detail in language, usability, and design
  • Proven ability to drive initiatives to completion
  • Comfortable taking personal ownership of tasks and delegating as needed
  • Experience with global market is required.
  • Experience with online projects is required.

Collaboration and Soft Skills

  • Equally comfortable taking personal ownership for a task or delegating it
  • Extremely high attention to details in language, usability, and design
  • Ability to drive initiatives to the end result
  • Articulate and persuasive, while being able to listen and incorporate ideas of other people
  • Previous work experience in startups (or startup teams) is considered a plus.

Technical Writer

Romania / Bucharest

What You Will Have to Do

Are you proficient in simplifying technical content? Can you effortlessly transform complexity into clarity? If so, let's connect! We're in search of a Technical Writer who will support new product development by delivering top-notch content that's not only high-quality but also user-friendly. We focus on content, so you must be an effective communicator, meticulous wordsmith, and take pride in quality and usability. Feel like taking center stage? Join our team, we're ready to cheer for you.

  • Create, develop and execute communication strategy to increase awareness through media and other creative tactics
  • Write different types of content in a clear and concise manner by translating technical information into easy to understand language
  • Create knowledge base articles while ensuring consistent, high-quality standards are maintained
  • Be flexible on writing not only for experienced technical audience, but also to review and contribute to materials written for business/marketing/sales audience
  • Maintain social networking communication within related communities
  • Interfacing with different teams (Operations, Engineering, Product) to gain information in a timely manner

What You Must Know

Technical Skills

  • BS/MS in Computer Science, Computer Engineering, or equivalent experience
  • Proven ability to produce exceptional technical content
  • Strong understanding of technology with focus on software
  • Experience creating various content for social media, website/blog, press releases, white papers, ghostwriting articles/features, battle cards, data sheets, media pitches, bios, presentations and media kits
  • Proficiency in marketing copywriting and email marketing strategies
  • Web content writing expertise, guiding users to understand complex concepts
  • Ability to articulate complex issues clearly and concisely

Professional Skills

  • Excellent verbal and written communication skills in English
  • Ability to work collaboratively in a team environment
  • Attention to detail and demonstrated interest in all aspects of content quality
  • Ability to prioritize and manage tasks effectively to meet deadlines
  • Flexibility to adapt to changing project requirements and industry trends

Collaboration and Soft Skills

  • Strong interpersonal skills for effective team collaboration
  • Positive attitude and optimism when facing challenges
  • Open to learn new technologies and concepts

UI/UX Designer

Romania / Bucharest

What You Will Have to Do

Are you passionate about crafting visually stunning user interfaces that captivate audiences? If so, we have an exciting opportunity for you. As a UI Designer with us, you'll play a pivotal role in shaping the user experience of our pioneering software. If you're a creative thinker with an eye for detail and a passion for delivering exceptional user experiences, we'd love to hear from you.

  • Develop high quality user interface designs that prioritize usability and user engagement
  • Collaborate closely with product managers and developers to understand user needs and translate them into functional and visually appealing designs
  • Create wireframes, prototypes, and user flows to communicate design ideas effectively
  • Conduct user research and usability testing to gather feedback and iterate on designs
  • Ensure consistency and coherence across all elements of the user interface, including layout, typography, color, and iconography
  • Present ideas effectively and handle feedback constructively
  • Stay updated on industry trends and best practices in UI design and incorporate them into our design process
  • Work closely with front-end developers to ensure seamless implementation of designs

What You Must Know

Technical Skills

  • 3+ years of experience in UI/UX design for web and/or mobile applications
  • Portfolio showcasing previous UI design work
  • Proficiency in Figma for design creation and collaboration
  • Ability to create responsive designs that work seamlessly across various devices and screen sizes
  • Basic knowledge of HTML/CSS is considered a strong plus.

Professional Skills

  • Understanding of user-centered design principles and best practices
  • Encouragement of feedback and constructive criticism
  • Effective presentation skills to communicate design ideas and handle feedback constructively
  • Keeping abreast of industry trends and best practices in UI design and incorporating them into the design process

Collaboration and Soft Skills

  • Collaboration and teamwork skills for effective communication with product managers, developers, and other team members
  • Attention to detail and a passion for delivering exceptional user experiences
  • Open to feedback and willing to iterate on designs based on user input and usability testing
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