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How can I make the most use of tags in Topics?

+9 votes
asked Jan 13, 2016 in Topics by Sam3 (Captain) 300 views
We are a small publishing company. I have read that we can search both based on keyword and on tags and thus organize information better.

1 Answer

0 votes
answered Jan 13, 2016 by DianaS [Hubgets]
Tags have the purpose of organizing information. They can help you trace a particular subject in multiple discussions you may have had with people in your company.
When you use a normal search, keywords are used to perform the search and its results depend on using those keywords in your discussions. When you tag a conversation, no matter what words you and your teammates use, it will remain tagged. Then, when you search for a particular tag, you will find all tagged discussions.
For instance, let's say you tag all discussions that are related to new stories with #newstory. It doesn't matter what exact words you used to exchange information about those new stories. If you look for the tag #newstory in all your conversation, you should be able to trace all discussions tagged as #newstory.