Ask HUG! - Recent questions without answers

+4 votes

Do you avoid wasting time arguing in the group chat by conferencing with the group?

asked Dec 1, 2016 in Voice and video calling by Annie (Captain) • 1 answer • 515 views

We work remotely in Hubgets with partners and suppliers and noticed that there is a bit of ... ? Good old calling saves projects at times.

+4 votes

Collaboration for contact centers

asked Nov 22, 2016 in Voice and video calling by Adrian34 (Archer) • 1 answer • 1,246 views

Can Hubgets be implemented in contact centers, for agents to speak with the customer and the supervisor at the same time?

+5 votes

Is there anyway to dial from the web-phone but pickup from the hard IP Phone?

asked Oct 5, 2016 in Voice and video calling by L.Lejuwaan (Squire) • 1 answer • 324 views

Can I initiate a call in the browser and pick up the phone on my desk to continue it, or vice-versa?

+4 votes

Can my Sales staff use Hubgets Page for cold calling?

asked Aug 30, 2016 in Voice and video calling by Andy Loew (Squire) • 1 answer • 309 views

Can we use the Hubgets Page to cold contact people that we want to target for commercial purposes? How would that work?

+3 votes

Can the people I call see me in Hubgets Page if they don't enable their video from the browser?

asked Aug 11, 2016 in Voice and video calling by minna_jones (Squire) • 1 answer • 250 views

If the video call icon is available for me when I call someone in Hubgets Page, but they don' ... can see them too, will they still see me?

+3 votes

Is Voicemail in Hubgets accessible on a mobile device?

asked Jun 28, 2016 in Voice and video calling by L.Lejuwaan (Squire) • 1 answer • 296 views

If I'd like to listen to my voicemail just like I do with the existing telephony subscription I have, is this possible?

+4 votes

Does the call button in topics initiate a conf call?

asked Jun 27, 2016 in Voice and video calling by RezaRad (Archer) • 1 answer • 277 views

Noticed there is a new button in topics that allows you to call an extension. Is that ... a conference call with the people in the topic?

+5 votes

How do forwarded calls get charged?

asked Jun 20, 2016 in Voice and video calling by Ronan1234 (Squire) • 1 answer • 298 views

How do I get charged if I transfer a call from my Hubgets extension to someone on his mobile number?

+3 votes

How do I see the call transfers?

asked May 12, 2016 in Voice and video calling by Peter_Bech (Archer) • 1 answer • 341 views

In the Call History reports, where do I see who a call has been transfered to and how long the call lasted?

+5 votes

Can I transfer my calls to a colleague without answering?

asked May 4, 2016 in Voice and video calling by justcozitburns (Archer) • 1 answer • 296 views

I will be out of office for a short time, and I was thinking maybe I can have an ... transfer to one of my colleagues. Is it possible?

+6 votes

Do people get a busy tone when they call me and I have status "busy"?

asked Apr 15, 2016 in Voice and video calling by justcozitburns (Archer) • 1 answer • 1,342 views

I noticed that when I set Busy status I'm not getting any calls. Which is good, that's what I ... or a hangup? I don't want to seem rude.

+5 votes

How do I record calls?

asked Apr 6, 2016 in Voice and video calling by Lee (Archer) • 1 answer • 263 views

I'd like to use this app to record my calls. Both for the calls that I get as for the ones that I make. Does it work like this?

+12 votes

So, Hubgets allows you to call for free, in the browser?

asked Mar 30, 2016 in Voice and video calling by Sam3 (Captain) • 1 answer • 303 views

This seems to be changing a lot of elements in the habit of calling. No more phone, just buttons. Is it all for free?

+7 votes

Can I have an out-of-office status and have calls transferred to my voicemail?

asked Mar 28, 2016 in Voice and video calling by Annie (Captain) • 1 answer • 288 views

If I don’t want to answer an incoming call, can I transfer it to my Voicemail so that it appears that I’m not in the office?

+7 votes

Can I create another webphone for myself?

asked Feb 5, 2016 in Voice and video calling by LindsayG (Archer) • 1 answer • 309 views

Can I have more than one webphone? I would like to be able to use one on my smartphone too.

+12 votes

Can I also have a normal phone number registered in Hubgets, so that I can use it when I call?

asked Jan 12, 2016 in Voice and video calling by ClaireM (Squire) • 1 answer • 8,613 views

Some of the people I know don't even pick up if they don't know the caller ID, so, when ... this kind of person, can I use my phone number?

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