Ask HUG! - Recent questions without answers

+6 votes

Do people get a busy tone when they call me and I have status "busy"?

asked Apr 15, 2016 in Voice and video calling by justcozitburns (Archer) • 1 answer • 1,342 views

I noticed that when I set Busy status I'm not getting any calls. Which is good, that's what I ... or a hangup? I don't want to seem rude.

+5 votes

Is Hubgets hosted on Amazon?

asked May 10, 2016 in General by jamie45767 (Archer) • 1 answer • 253 views

We already host our production environments on AWS, but we don't want to host internal comms with Amazon, for multiple reasons.

+5 votes

Can I transfer my calls to a colleague without answering?

asked May 4, 2016 in Voice and video calling by justcozitburns (Archer) • 1 answer • 296 views

I will be out of office for a short time, and I was thinking maybe I can have an ... transfer to one of my colleagues. Is it possible?

+8 votes

Does a sad face in your mood stop incoming messages?

asked Apr 27, 2016 in Mood by Annie (Captain) • 1 answer • 348 views

Noticed that you can select your mood in the welcome screen. What happens if you select a sad smiley? Does it stop incoming messages?

+8 votes

Why would I replace Skype with Hubgets?

asked Apr 28, 2016 in General by Mark.Sanders (Archer) • 1 answer • 282 views

I have been using Skype for free since forever. Most people I know use it for ... and business communication. How is Hubgets better?

+5 votes

Is it possible to filter important incoming messages if I have a Busy status?

asked Apr 26, 2016 in Activity by LindsayG (Archer) • 1 answer • 435 views

I simply don’t want to be distracted by notifications so that I can focus on my work, but I don't want to miss out either...

+3 votes

Does mentioning a colleague in the team-board send him a message?

asked Mar 29, 2016 in Activity by Peter_Bech (Archer) • 1 answer • 1,656 views

If I mention a colleague in my Status message, does he get a notification on my mention or does he have to check the team-board to see it?

+5 votes

Should I worry about privacy in a company using Hubgets?

asked Apr 22, 2016 in Files by RezaRad (Archer) • 1 answer • 338 views

Wait, can anyone else read my chat messages and see what I am typing? Can other people see the files that we share?

+7 votes

Can you add specific emoticons if we request this?

asked Apr 20, 2016 in General by Sam3 (Captain) • 1 answer • 198 views

I was thinking that since we have a mascot of our own, we could add it to Hubgets, just like you did with the blue mascot?

+5 votes

Does using Hubgets make sense for a two-people startup?

asked Apr 18, 2016 in General by Leyton_Mar (Archer) • 1 answer • 242 views

I think that the recommended number of users for this tool is at least 5. Are there people ... was thinking maybe they could use it too...

+6 votes

How is Hubgets better than Pie?

asked Apr 14, 2016 in General by RezaRad (Archer) • 1 answer • 203 views

We share tons of links, files and folders on a daily basis. We use Pie (http://piethis.com) and are quite ok with it.

+4 votes

Feature request: Matrix integration

asked Apr 13, 2016 in General by oddvar (Squire) • 1 answer • 288 views

Hi there! It would be great if Hubgets would integrate with Matrix (an open standard ... this feature in Hubgets! best regards, Oddvar

+8 votes

Can I make a topic private after it has been public? Do watchers receive notifications?

asked Apr 6, 2016 in Topics by CoolRob (Archer) • 1 answer • 317 views

I opened a public team for the entire team, so a lot of my colleagues are watching it now. ... to the people watching it. Can I do that?

+4 votes

What are some useful ways teams are organizing their Topics?

asked Apr 11, 2016 in Topics by Leyton_Mar (Archer) • 1 answer • 253 views

Do people separate interactions based on teams/ projects/ interests? Ideas on how to make the most of topics :)?

+12 votes

How do customers receive my messages?

asked Apr 4, 2016 in General by Angelo_Damiani (Archer) • 1 answer • 241 views

I see I have this option to message a customer, but I'm not sure how he will get my message. ... on his phone. It's a bit blurry for me.

+6 votes

Can I delete a Hubgets user?

asked Apr 7, 2016 in General by Leyton_Mar (Archer) • 1 answer • 322 views

I have a few inactive users in my organization, and I think I should delete them. I see I ... suspend them. But how do I delete the user?

+12 votes

So, Hubgets allows you to call for free, in the browser?

asked Mar 30, 2016 in Voice and video calling by Sam3 (Captain) • 1 answer • 303 views

This seems to be changing a lot of elements in the habit of calling. No more phone, just buttons. Is it all for free?

+5 votes

How do I record calls?

asked Apr 6, 2016 in Voice and video calling by Lee (Archer) • 1 answer • 263 views

I'd like to use this app to record my calls. Both for the calls that I get as for the ones that I make. Does it work like this?

+12 votes

Does Hubgets replace email?

asked Mar 23, 2016 in Topics by Anthony Wang (Archer) • 1 answer • 422 views

I have heard this email-replacing story so many times now, with Slack, HipChat, Jive... ... does not replace email, but organizes my stuff.

+8 votes

How do I add more people to a private topic?

asked Mar 25, 2016 in Topics by LindsayG (Archer) • 1 answer • 428 views

I created a private topic, but now I want to add more people to my topic. I don't want ... public, just add a couple of more team members.

+7 votes

Can I have an out-of-office status and have calls transferred to my voicemail?

asked Mar 28, 2016 in Voice and video calling by Annie (Captain) • 1 answer • 288 views

If I don’t want to answer an incoming call, can I transfer it to my Voicemail so that it appears that I’m not in the office?

+7 votes

If I want to do a narrow search in topics, where do I do that?

asked Mar 24, 2016 in Topics by Annie (Captain) • 1 answer • 292 views

I do know the time frame in which a certain discussion took place (3 months ago). Can I search within some specific time frame?

+6 votes

Can I continue talking in a topic once I closed it?

asked Mar 22, 2016 in Topics by Sam3 (Captain) • 1 answer • 351 views

Or do I need to create a new one to continue the conversation in the first topic?

+7 votes

How can I find my username

asked Mar 8, 2016 in General by Tobias Peereboom (Squire) • 1 answer • 233 views

How can I find out what my username is? I seem to have lost the username because I ... password worked realy good :-) Thanks for helping.

+3 votes

Can I have a chat with a small group of colleagues?

asked Mar 22, 2016 in Topics by Eddie Shinyskin (Archer) • 1 answer • 308 views

It's not really that I have some secret stuff going on :), but the discussion doesn't concern the entire team. Is this possible?

–1 vote

Where do you get a Dachshund?

asked Feb 25, 2016 in General by Maxim Popov (Squire) • 1 answer • 254 views

Where do you get a Dachshund? What store can you get a Dachshund in? Or what site can you get a Dachshund in?

+12 votes

Can I block chat messages from a specific person in my team?

asked Feb 8, 2016 in Direct messages by jamie45767 (Archer) • 1 answer • 332 views

You know that option of unfollowing from other tools, that mutes the annoying people that ... that really useful. Does hubgets provide it?

+6 votes

What does watching a topic mean vs participating in it?

asked Feb 8, 2016 in Topics by RezaRad (Archer) • 1 answer • 561 views

So I can Watch and Unwatch a topic, and I can Open and Close it. What is the difference between watcher and participant though?

+9 votes

If I unwatch a topic, and then I watch it, will I see what has been happening in my absence?

asked Feb 8, 2016 in Topics by RezaRad (Archer) • 1 answer • 360 views

What happens to all the conversations that went on during my “unwatch”/absence? Will I be able to read them?

+7 votes

Can I delete or edit a chat message?

asked Feb 8, 2016 in Direct messages by Angelo_Damiani (Archer) • 1 answer • 274 views

I know this may sound not so common, but if I have typed something in a chat and then I want to delete it or edit it, can I do it?

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