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General
(75)
Direct messages
(16)
Topics
(30)
Voice and video calling
(16)
Mood
(1)
Files
(2)
Activity
(9)
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Highest voted questions
+12
votes
How do customers receive my messages?
asked
Apr 4, 2016
in
General
by
Angelo_Damiani
(Archer)
•
1
answer
•
241
views
I see I have this option to message a customer, but I'm not sure how he will get my message. ... on his phone. It's a bit blurry for me.
customers
+12
votes
So, Hubgets allows you to call for free, in the browser?
asked
Mar 30, 2016
in
Voice and video calling
by
Sam3
(Captain)
•
1
answer
•
303
views
This seems to be changing a lot of elements in the habit of calling. No more phone, just buttons. Is it all for free?
voice
calls
free
+12
votes
Does Hubgets replace email?
asked
Mar 23, 2016
in
Topics
by
Anthony Wang
(Archer)
•
1
answer
•
422
views
I have heard this email-replacing story so many times now, with Slack, HipChat, Jive... ... does not replace email, but organizes my stuff.
email
topics
+12
votes
Can I block chat messages from a specific person in my team?
asked
Feb 8, 2016
in
Direct messages
by
jamie45767
(Archer)
•
1
answer
•
332
views
You know that option of unfollowing from other tools, that mutes the annoying people that ... that really useful. Does hubgets provide it?
mute
team
member
+12
votes
Can I also have a normal phone number registered in Hubgets, so that I can use it when I call?
asked
Jan 12, 2016
in
Voice and video calling
by
ClaireM
(Squire)
•
1
answer
•
8,613
views
Some of the people I know don't even pick up if they don't know the caller ID, so, when ... this kind of person, can I use my phone number?
voice
+12
votes
Can I read all direct messages as a team administrator?
asked
Dec 17, 2015
in
Direct messages
by
Dark Night
(Squire)
•
1
answer
•
258
views
I am team administrator and I want to see what other people are texting :) How can I do this?
privacy
+11
votes
How do I see when a person has been active in Hubgets?
asked
Jan 14, 2016
in
General
by
MrMoob
(Archer)
•
1
answer
•
296
views
You know how some social media tools allow you to see when someone was last seen on the chat? Is Hubgets doing this?
presence
users
+10
votes
Is Hubgets giving you a feeling of "being in charge"? How does Hubgets help with employee autonomy?
asked
Jun 8, 2016
in
General
by
RezaRad
(Archer)
•
1
answer
•
305
views
I deal a lot with employees and candidates who need a lot of guidance to get to ... Hubgets facilitate this growth process in any sense?
responsibility
management
tracking
+10
votes
Wil there be any HUG merchandise or even a "Talking HUG" app?
asked
Jan 19, 2016
in
General
by
Alan Bicard
(Squire)
•
1
answer
•
213
views
I really like the mascot and I was wondering if there will be any HUG merchandise/standalone apps (something like Talking Tom but with HUG).
hug
merchandise
+10
votes
Can I hide my presence on Hubgets?
asked
Jan 12, 2016
in
Activity
by
Stephen
(Squire)
•
1
answer
•
270
views
I might not want my employees to know that I am working, at times. I often use the ... I be invisible to the others in the organization?
activity
presence
+9
votes
Is Hubgets a productivity tool?
asked
Jun 9, 2016
in
General
by
Mark.Sanders
(Archer)
•
1
answer
•
251
views
They are a dime a dozen, so what it is that makes your product stand out? How does Hubgets compare to Asana, for instance?
productivity
management
asana
+9
votes
how can i make an existing user an admin for hubgets
asked
Jun 2, 2016
in
General
by
amutarelli
(Squire)
•
1
answer
•
253
views
have an existing user that i log in to hubegts with. i would like to give this user admin ... as myself and be able to add new team mates
+9
votes
If I unwatch a topic, and then I watch it, will I see what has been happening in my absence?
asked
Feb 8, 2016
in
Topics
by
RezaRad
(Archer)
•
1
answer
•
360
views
What happens to all the conversations that went on during my “unwatch”/absence? Will I be able to read them?
conversations
topic
unwatch
watch
+9
votes
Tag suggestions include all the organization tags?
asked
Feb 5, 2016
in
General
by
Anthony Wang
(Archer)
•
1
answer
•
278
views
Do tag suggestions include only my tags or my teammates’ tags as well? I would like to be able to see all the tags used by the team.
tags
general
+9
votes
When sending a Mass Message in Hubgets, can you select only a few people, or does it go out to everybody in the company?
asked
Jan 13, 2016
in
General
by
CoolRob
(Archer)
•
1
answer
•
328
views
I've sent a mass message to the entire organization. Does everyone get the message, even the people who are not online in the app?
mass
general
message
+9
votes
How can I make the most use of tags in Topics?
asked
Jan 13, 2016
in
Topics
by
Sam3
(Captain)
•
1
answer
•
300
views
We are a small publishing company. I have read that we can search both based on keyword and on tags and thus organize information better.
topics
tags
+9
votes
Is a User the same thing as an Extension?
asked
Jan 12, 2016
in
General
by
Alex Steinmore
(Squire)
•
1
answer
•
224
views
I am used to the VoipNow extensions, but I am a bit confused regarding the User in Hubgets. Can you please explain the differences?
users
+8
votes
Why would I replace Skype with Hubgets?
asked
Apr 28, 2016
in
General
by
Mark.Sanders
(Archer)
•
1
answer
•
282
views
I have been using Skype for free since forever. Most people I know use it for ... and business communication. How is Hubgets better?
skype
chat
tool
+8
votes
Does a sad face in your mood stop incoming messages?
asked
Apr 27, 2016
in
Mood
by
Annie
(Captain)
•
1
answer
•
348
views
Noticed that you can select your mood in the welcome screen. What happens if you select a sad smiley? Does it stop incoming messages?
mood
+8
votes
Can I make a topic private after it has been public? Do watchers receive notifications?
asked
Apr 6, 2016
in
Topics
by
CoolRob
(Archer)
•
1
answer
•
317
views
I opened a public team for the entire team, so a lot of my colleagues are watching it now. ... to the people watching it. Can I do that?
topic
private
public
unwatch
conversations
+8
votes
How do I add more people to a private topic?
asked
Mar 25, 2016
in
Topics
by
LindsayG
(Archer)
•
1
answer
•
428
views
I created a private topic, but now I want to add more people to my topic. I don't want ... public, just add a couple of more team members.
topics
+8
votes
Can I have groups different than my work team? (e.g. lunch group)
asked
Dec 21, 2015
in
General
by
Simina Pasat
(Squire)
•
1
answer
•
295
views
I often go to lunch with people not from my direct team - is it possible to ... group" team to better coordinate our lunches together?
team
general
+7
votes
If I were to use Hubgets in a gamification environment, how would that work?
asked
Jun 17, 2016
in
General
by
Vladimir1
(Squire)
•
1
answer
•
300
views
Gaming platforms have chats and bots and a lot of functions that are especially created ... . What would be the integration process?
integration
app
gamification
+7
votes
Did Hubgets ever crash during advanced search?
asked
May 25, 2016
in
General
by
Stephen
(Squire)
•
1
answer
•
204
views
Did Hubgets crush when running an advanced search? I ran a search with filters and everything in Topics and my Hubgets tab got closed.
search
+7
votes
Why did you name the product Hubgets?
asked
May 17, 2016
in
General
by
Matthieu
(Squire)
•
1
answer
•
202
views
Was wondering how you guys came up with the name of the product. It made me think of a work hub when I read it initially
brand
+7
votes
Can you add specific emoticons if we request this?
asked
Apr 20, 2016
in
General
by
Sam3
(Captain)
•
1
answer
•
198
views
I was thinking that since we have a mascot of our own, we could add it to Hubgets, just like you did with the blue mascot?
emoticon
customization
+7
votes
Can I have an out-of-office status and have calls transferred to my voicemail?
asked
Mar 28, 2016
in
Voice and video calling
by
Annie
(Captain)
•
1
answer
•
288
views
If I don’t want to answer an incoming call, can I transfer it to my Voicemail so that it appears that I’m not in the office?
calls
voice
transfering
+7
votes
If I want to do a narrow search in topics, where do I do that?
asked
Mar 24, 2016
in
Topics
by
Annie
(Captain)
•
1
answer
•
292
views
I do know the time frame in which a certain discussion took place (3 months ago). Can I search within some specific time frame?
search
topics
reminder
+7
votes
How can I find my username
asked
Mar 8, 2016
in
General
by
Tobias Peereboom
(Squire)
•
1
answer
•
233
views
How can I find out what my username is? I seem to have lost the username because I ... password worked realy good :-) Thanks for helping.
username
+7
votes
Do I lose files and data when I close a topic?
asked
Feb 8, 2016
in
Topics
by
RezaRad
(Archer)
•
1
answer
•
233
views
If a topic is closed, does it mean I lose access to all the messages and files in it?
lose
data
topics
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